No admission nurture
New enquiries sit until someone remembers to reply.
Auto messaging for admissions, fees & campus ops — WhatsApp, SMS, email, push
Multi-Channel Alerts is the notification backbone for admission lead nurture, fee dues, absence, transport delays, and circular blasts — with approved templates and delivery logs instead of personal WhatsApp chaos.
Channels
SMS · WhatsApp · email · push
Sequences
admission & fee follow-ups
Logs
of who was notified when
The problem
Why campus messaging becomes chaos
When counselors and teachers message from personal WhatsApp, leads go cold and compliance disappears.
Shadow broadcasts
Staff message parents from private numbers.
Missing proof
Nobody can show a lead follow-up or fee reminder was sent.
Spam fatigue
Parents get five messages about the same event.
Capabilities
What this module actually does
Operational depth your team will use every cycle — not a shallow feature list.
Channel connectors
Route via WhatsApp Business API, SMS gateways, email, and app push providers.
Admission follow-up sequences
Auto-message new CRM leads, cold leads, counseling reminders, and incomplete applications.
Template library
Approve reusable messages with variables for admissions, fees, attendance, and events.
Audience builder
Target leads by stage/source, classes, routes, defaulters, staff, or custom segments.
Event triggers
Auto-fire from admissions CRM, attendance, fees, transport, events, and more.
Throttle & quiet hours
Reduce night spam and duplicate blasts.
Delivery logs
Audit sent/failed statuses for counselors and support.
Emergency broadcast
Priority send for campus-wide urgent notices.
Operating loop
How it works end to end
A clear path your staff and parents can follow without training manuals.
-
01
Compose
Pick a template or draft with variables.
-
02
Target
Select leads, parents, or ops audiences and channels.
-
03
Automate
Manual blast or CRM/module-triggered sequence.
-
04
Audit
Review delivery logs and failures.
Who uses it
Role-aware access for every stakeholder
The right people see the right slice of the pipeline.
Admin / Comms
Owns templates, channels, and campus blasts.
Admissions counselor
Runs WhatsApp/SMS follow-ups tied to CRM stages.
Fee office
Sends reminder sequences to defaulters.
Transport desk
Notifies route parents on exceptions.
Connected stack
Works with the modules you already need
Each module is an edge in the campus operating graph — not a silo.
Outcomes
What changes after go-live
Measurable ops wins institutions report once this module runs inside ScholarERP.
Faster
first touch on new admission leads
Proven
delivery logs instead of “we told them”
Less
personal-number WhatsApp chaos
“Admission follow-ups and fee reminders stopped being a weekend WhatsApp marathon — sequences run with logs we can show parents.”
FAQ
Questions teams ask before buying
Straight answers for setup, integrations, and day-two operations.
Can WhatsApp messages follow up admission leads automatically?
Yes. When Admissions CRM creates or stages a lead, Alerts can fire template sequences on WhatsApp, SMS, and email.
Which providers are supported?
Connectors depend on deployment — typically WhatsApp Business APIs, SMS gateways, SMTP/email, and mobile push.
Can alerts fire automatically on absence?
Yes. Attendance Management can trigger parent absence alerts through this engine.
How do we avoid message spam?
Use templates, quiet hours, dedupe rules, and preference centers configured by your admin.
Is WhatsApp mandatory?
No. Institutions enable only the channels they are licensed and compliant to use.
Send a sample WhatsApp admission follow-up in the demo
See CRM trigger → template → delivery log end to end.